Janice Peacock founded TIKI in 1992 in order to address the growing need for technical course development and instruction. TIKI is a small consulting company dedicated to software training. Since we are not a large corporation with high overhead expenses, we are able to offer very competitive consulting rates and personal attention for each client's courseware needs.

TIKI consultants have helped a number of companies achieve success:

Apple Computer: Developed instructor-led training on UNIX-based Mac OS X Server configuration and administration, including customization of Web and File Servers, as well as centralized client configuration and management.

Commerce One: Managed the Education Services department. Designed the curiculum and developed the first courseware for this E-Commerce company, including a weeklong course for partners and an end-user training program. Taught technical concepts and configuration classes to partners.

eHow: Managed eHow's engineering and IT organizations during the Merger & Acquisition process. Led the decomissioning team in mothballing the key technologies and creating a static representative site on a hosted platform.

Forte Software (Sun Microsystems): Developed Forte's corporate curiculum. Wrote course materials for Object Oriented GUI, RDBMS application development tools and Object Oriented design.

Microsoft: Wrote a one day instructor-led course on Clarify's ClearSupport application for the Product Support department. Taught several Train-the-Trainer and user-oriented classes. Managed the rollout of instruction for a large user community.

OpenVision: Designed OpenVision's training program, including course development policies and procedures. Developed course offerings for their high availability UNIX platform.

PeopleSoft: Wrote and taught a one day instructor-led Vantive Customer Support course attended by all customer service staff. Taught the Train-the-Trainer class. Developed web-based training for the PeopleSoft intranet.

Portal Software: Developed a course on customizing the Infranet customer management and billing package for Internet Service Providers. Managed a staff of courseware developers for on-going course development projects.

PulsePoint Communications: Wrote an instructor-led System Administration course for a web-based integrated messaging server.

Sybase: Developed and taught a half-day seminar on an internally designed quality assurance application. Developed a two day course for Clarify's ClearSupport application. Taught numerous offerings of the course to support personnel. Planned the international training rollout and led the Train-the-Trainer program. Wrote and taught courses on various Sybase SQL Server products, including development of computer-based training material for the SQL Server System Administration course.

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