Janice Peacock founded TIKI Solutions in 1992 in order to address the growing need for technical course development and instruction. TIKI Solutions is a small consulting company dedicated to software training. Since we are not a large corporation with high overhead expenses, we are able to offer very competitive consulting rates and personal attention for each client's needs.
TIKI consultants have helped a number of companies achieve success:
- HydroPoint Data Systems
Developed e-learning materials using Adobe Captivate and Adobe Presenter for this satellite-based irrigation control system.
- Accept Software
Designed complete curriculum and developed e-learning materials using Adobe Captivate and Adobe Presenter. Wrote instructor-led content for five courses.
- Apple Computer
Developed instructor-led training on UNIX-based Mac OS X Server configuration and administration, including customization of Web and File Servers, as well as centralized client configuration and management.
- AutoReturn
Designed, wrote and taught customer service classes for the automobile towing agency for the city of San Francisco. Created training programs for application use and procedural knowledge, including e-learning programs, for San Fransisco and Baltimore counties.
- Commerce One
Managed the Education Services department. Designed the curiculum and developed the first courseware for this E-Commerce company, including a weeklong course for partners and an end-user training program. Taught technical concepts and configuration classes to partners.
- Sun Microsystems
Developed curriculum for Object Oriented GUI, RDBMS application development tools and Object Oriented design.
- Microsoft
Wrote a one day instructor-led course on Clarify's ClearSupport application for the Product Support department. Taught several Train-the-Trainer and user-oriented classes. Managed the rollout of instruction for a large user community.
- OpenVision
Designed OpenVision's training program, including course development policies and procedures. Developed course offerings for their high availability UNIX platform.
- PeopleSoft
Wrote and taught a one day instructor-led Vantive Customer Support course attended by all customer service staff. Taught the Train-the-Trainer class. Developed web-based training for the PeopleSoft intranet.
- Portal Software
Developed a course on customizing the Infranet customer management and billing package for Internet Service Providers. Managed a staff of courseware developers for on-going course development projects.
- PulsePoint Communications
Wrote an instructor-led System Administration course for a web-based integrated messaging server.
- Sybase
Developed and taught a half-day seminar on an internally designed quality assurance application. Developed a two day course for Clarify's ClearSupport application. Taught numerous offerings of the course to support personnel. Planned the international training rollout and led the Train-the-Trainer program. Wrote and taught courses on various Sybase SQL Server products, including development of computer-based training material for the SQL Server System Administration course.